Remote Computer Access

TeamViewer is a piece of software, that easily enables the safe and secure connection, to your computer, by our technicians. Using this method, we can provide almost instantaneous support to you, at a reduced cost. We also have the ability to schedule a time, for works to be carried out, that is convenient for you.

This is especially handy for businesses who have non-urgent IT issues, that need to be resolved but don’t want to lose staff productivity due to computers being inaccessible, during this repair time. We can simply schedule the work for after the business is closed.

All you need is a stable broadband connection and the software below.
Once downloaded and installed or just simply run, the software will provide you with an ID number and Password, that you can then provide to one of our support staff, to begin the session.

TeamViewer Instant Support (PC)

support.This version of TeamViewer is the instant support client. It will provide one-time access while the program is running. It does not need to be installed, only run on the device. Once the program is closed, so is the ability for

We would recommend this for the occasional client.

TeamViewer Instant Support (MAC)

This version of TeamViewer is the instant support client. It will provide one-time access while the program is running. It does not need to be installed, only run on the device. Once the program is closed, so is the ability for support.

We would recommend this for the occasional client.

TeamViewer Host (PC)

This version of TeamViewer, is the Host version, which must be installed on the intended device. It will provide semi-permanent access (when you permit) to your computer and will start when your computer starts.

We would recommend this to long term clients of urbanIT.