Your Healthcare IT Support Specialist – Welcome to Urban IT!

Are you spending more time worrying about your IT than you are helping your patients? If so then talk to Urban IT.

As a healthcare IT support specialist we take the hassle and drudgery out the many problems that healthcare networks, mainframes and technology can bring.

Unlike other IT companies, we’ve spent years setting up the IT infrastructure needed to support busy healthcare practices. Therefore we fully understand the complexities and nuances that such technology can throw up.

We know that any form of technological downtime can be costly to your business and your patients, so partner with us and we’ll use our specialist knowledge to get you up and running again with the least amount of fuss. In other words, we provide reliable, medical IT support with no dramas.

Rather than spending hours on the phone trying to find the right person to speak to about your imaging software integration, or that annoying glitch in your practice management system, call Urban IT. We offer custom medical and dental IT support when you need it most.

Support services you can count on

Because our team has an in-depth understanding of the technology side of your industry we’re able to provide a wide range of IT support services designed to keep your healthcare practice running at optimum efficiency. Whether you require data recovery solutions, network administration, security monitoring or system integration or repair, just make the call to us and our specialised support services will get you back on track.

Our services include:

Managed IT support

As healthcare IT experts we excel in providing managed IT support services that allow you to do what you do best, take exceptional care of your patients.

Our managed IT support services include remote support and monitoring, regular diagnostics and health checks and timely system back-ups. In addition, because we work closely with, or are affiliated to many of the medical technology brands, we’re able to collaborate directly with them to get the job done.

Medical IT support

Whether you need practice management and electronic health records support, set up and maintenance of your medical IT infrastructure, or assistance with your current online booking system, call Urban IT – your healthcare IT support specialist!

We work with everyone from general health practices to chiropractors and radiology centres, so why not let us become an extended but essential part of your team.

Dental IT support services

Because we deal with platforms like Dental4Windows, Oasis, Exact and PracticeWorks every day, we’re well-positioned to help you. We’re big on planning and strong on execution so any healthcare system integration, upgrade or installation, will result in a seamless process when rolled out by the team at Urban IT.

Matt Maher

Matt Maher

Director & Chief Nerd

Suzie Maher

Suzie Maher

Office Manager

Philip Korare

Philip Korare

SDM & Head Engineer

Clete Diamond

Clete Diamond

Senior Technical Engineer

Jeffrey Vidal

Jeffrey Vidal

Senior Technical Engineer

Karl Ortega

Karl Ortega

NOC Engineer

Jeromy Cassar

Jeromy Cassar

IT Support Specialist

John Antoniou

John Antoniou

IT Support Specialist

Jatin Kohli

Jatin Kohli

IT Support Specialist

Pablo Lazaro

Pablo Lazaro

IT Support Specialist

Courtney McKenzie

Courtney McKenzie

Administration Assistant

Kristie Haebich

Kristie Haebich

Administration Assistant

dental IT Services healthcare IT
We would like to announce the full merger of the Dental IT Masters brand into Urban IT. This marks the merger of two industry leaders in the field of managed IT services specific for the dental market.

With the merger comes a national reach and coverage across Australia-wide and New Zealand and the addition of more skilled team members into the Urban IT family.

There will be only positive changes to your level of support with a wider range of skills available to support you, our clients.

The way you contact support will remain the same either via phone or erail, though the branding and communications that yoù receive from us moving forward will be from Urban IT.

From both Dental IT Masters and Urban IT, we thank you for your support over the years and continued support into the future.

And as always if you have any question please feel free to contact us.

If you aren’t getting much support from your existing software networks or IT team, then isn’t it about time you called Urban IT – your dedicated healthcare IT support specialist. We’re committed to becoming your trusted long term partner. So get in touch and let us show you just how we can help.

With almost 2 decades of experience in the Information Technology industry, Urban IT provides a unique blend of expertise and customer service, specialising in Dental, Business and Medical IT solutions right throughout Australia-wide.

Phone :

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Business Hours:

Everyday : 8am - 6pm Nation Wide
After Hours : Emergency Technician Available