Healthcare IT Specialists – Managed Services Providers For The Healthcare Industry

Dental IT Services

We provide full and/or customised dental IT Support in Melbourne and beyond, for a wide range of dental clients. These range from single chair practices through to multi-location corporates, so call today for help.

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Business IT

Is your current technology hindering your business goals? If so, we’ll provide reliable solutions that support your business both now and as you expand and grow in the foreseeable future.

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Healthcare IT

Even high-performance medical IT systems need to be managed. If you’re becoming a slave to your technology, we can help. Let us take the hassle out of your system management today.

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Welcome to Urban IT

We’re an industry-specific, managed services provider specialising in medical and dental IT support in Melbourne and across the eastern seaboard. Using innovative healthcare IT solutions, we streamline technology that enables both business continuity and better patient support, while allowing for a greater user experience.

Need IT help? Call today!

Welcome to Urban IT

We’re an industry-specific, managed services provider specialising in medical and dental IT support right across Australia. Using innovative healthcare IT solutions, we streamline technology that enables both business continuity and better patient support, while allowing for a greater user experience.

Need IT help? Call today!

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What Our Clients Say

Having operated within the dental and healthcare IT industries for over a decade, we know what makes for an efficient dental or medical practice in terms of IT infrastructure. Find out what some of our clients have to say below.

We have always received great service from Urban IT. The quality of Matt and Urban IT work has always met our expectations and everything is communicated in a professional and timely manner. We consider Urban IT to be reliable, helpful and always there to assists, even after hours.
Excellent service all the way around!
 

Dentist –
Urban IT provide outstanding customer service. For a small business like ours its very important to have knowledgeable IT backup and Urban IT provide us with first class on site support. Nothing is too much trouble and they are always prompt which is not the norm in the IT world.
If you’re looking for a professional high quality IT support, give Matt a call.
 

Business Owner –
My business recently did a network set up of 7 PC’s and a dedicated server. I used the services of Urban IT and have been very impressed with their professionalism and customer care. I found Matthew Maher to be an extremely knowledgeable IT person, very professional, efficient and prompt to respond to any issues. He worked around the clock to get the job done without disrupting the flow of the business. Follow up customer service was also exceptional. I have no hesitation in recommending Matthew and Urban IT for your IT needs.
 

Dr Nitsopoulos –

Urban IT – We Understand, We Listen and We Provide

Unlike general IT businesses, we understand the impact that poor healthcare IT or dental and medical IT support can have on practices throughout Australia. For this reason, we listen to your issues before providing workable solutions that suit your individual needs.

Need medical IT support

Urban IT – Who We Are

We’re a team of technology experts who strive to deliver client-centred solutions tailored to your exacting needs. So whether you require healthcare IT systems support, cloud support or are concerned about being ‘network compliant’ we can help. Where you see technical issues, we see medical IT solutions, so isn’t it about time you placed your trust in us?

What We Do

The services that we provide here at Urban IT are both tailored and comprehensive. They range from equipping you with all the IT support you need for growth management including Healthcare IT system upgrades, through to new practice setups and disaster recovery planning.
Some of the solutions we offer include:

  • Cloud solutions
  • Problem-solving for healthcare IT
  • Managed IT services – 24/7 system monitoring
  • System back-up processing
  • Medical IT system upgrades
  • Lost data recovery
  • Practice management software installations and training
  • Website integration
  • Configuration of dental/medical imaging software
  • Dental/medical hardware upgrades
  • Supplier-related support
  • Set up and support of electronic health (eHealth) records
  • New team member familiarisation and training
  • Cloud solutions
  • Problem-solving for healthcare IT
  • Managed IT services – 24/7 system monitoring
  • System back-up processing
  • Medical IT system upgrades
  • Lost data recovery
  • Practice management software installations and training
  • Website integration
  • Configuration of dental/medical imaging software
  • Dental/medical hardware upgrades
  • Supplier-related support
  • Set up and support of electronic health (eHealth) records
  • New team member familiarisation and training
Ultimately, we have specialised knowledge of what’s required to run and maintain a dental/medical practice or allied health office efficiently and cost-effectively. This, in addition to our close working relationships with both software and hardware vendors, puts us in a unique position to help you.
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Looking for an IT company that understands your business requirements and is there to provide support when you need it the most?
Talk to one of our qualified experts to see how Urban IT can make technology work for you.

Specialist Healthcare IT solutions – Give your patients the care they deserve!

The healthcare industry relies on technology to assist in providing their patients with the best possible care. Get it right and everything falls into place. At Urban IT, you can look on us as your one-stop provider for all your medical IT maintenance, support and systems. Whether that’s ‘ground-up’ design and construction of your networks and infrastructure for a new healthcare practice, through to ongoing support, maintenance and monitoring of your existing technology, isn’t it about time you gave your patients the care they deserve through specialist healthcare IT solutions?

Call Urban IT for a chat about how we can help you today!

FREQUENTLY ASKED QUESTIONS

I own a small healthcare practice; how can you help me?
Over the years, we’ve managed hundreds of healthcare practices. Ranging from large multi-site medical corporations through to single chair dental practices or small healthcare practices, just like yours!

Because we take a tailored approach, our experienced team can customise a support plan to suit your individual needs. Whether this is something as simple as remote monitoring, technology familiarisation or just being on the end of a phone if you have an IT query or concern, we have you covered.

Do you offer an out of hours service?
Yes. We offer full out-of-hours IT support when needed. This includes both remote and/or onsite emergency maintenance and data recovery.
I already have a list of contacts for my existing healthcare IT systems – Why should I call you?
When you experience a tech problem, there’s nothing worse than trying to call your list of tech suppliers, specialised application vendors or website hosts only to be bounced back between vendors because they don’t want to take ownership of the issue. More time spent here is less time with your patients.

On the contrary, because we have vast experience in the healthcare IT sector, just one call is all it takes. We’ll work in collaboration with your existing network to get a resolution to your problem fast.

With almost 2 decades of experience in the Information Technology industry, Urban IT provides a unique blend of expertise and customer service, specialising in Dental, Business and Medical IT solutions right throughout Australia.

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Business Hours:

Mon - Fri : 8am - 6pm
Weekends : By Appointment
After Hours : By Appointment