IT Support Prices 2019

MANAGED CLIENTS NON-MANAGED CLIENTS
Professional Services (Onsite) $138.60/Hr $163.90/Hr
Phone/Remore User Support $138.60/Hr $163.90/Hr
After Hours Rate $176.00/Hr $218.90/Hr
Level 3 & 4 Services $176.00/Hr $269.50/Hr
Weekend Rate $218.90/Hr $328.90/Hr
Public Holidays $273.90/Hr $394.90/Hr
Emergency Upgrade $130.90 Flat Fee $220.00 Flat Fee
Travel Fee (0-20km) $60.50 $60.50
Travel Fee (21-50km) $121.00 $121.00
Travel Fee (51-70km) $187.00 $187.00
Travel Fee (71km+) $187.00/Hr $187.00/Hr
Interstate/Internation Price on Application Price on Application

*If there is no parking, readily available onsite, the cost of parking at time of installation or
onsite appointment will be invoiced to the client.
*All prices include GST and are subject to change without notice